Here at Jim Wallace Pharmacy, we pride ourselves on our service.

Here are some kind feedback notes from our valued customers:

Thank you so very much for your wonderful customer service, patience and kindness. it was very much appreciated…

Hey mate, package arrived, thanks for all your help…

Jim, they have arrived and they are perfect, absolutely perfect. They are much better, quality wise. There just isn’t any comparison…

Hi Jim, thanks for all your assistance. Will be sure to look you up again in the future…

Thank you so much for all your help and kind assistance once again, very much appreciated…

I’m back as your regular customer from now on, coz I was happy with your excellent service…

For orthopedic boots etc, GO TO JIM WALLACE…and save your time and frustration !
I was trying for hours over days, to get info and prices from suppliers who hide their phone number [so you dont ‘bother’ them] open only 5 days [which could be 4 if you are out of their time zone] dont provide much info on line, have lousy exchange policies, charge up to 100% more…and have hefty delivery charges. Jim Wallace Pharmacy is easy to find coming out from Sydney, and you will be greeted by the man himself, even if he is serving another person and his pleasant and helpful assistant I believe, is a knowledgeable as Jim himself. Loads of experience. Am I a happy customer ? You bet. Jim M. Maroubra. NSW.

I have now hired equipment over the phone twice from Jim Wallace Pharmacy for use while we are in Sydney (we live in country NSW – 6 hours from Sydney). They are extremely helpful and have reasonable hire rates and excellent delivery service/cost. We will definitely be repeat customers.

Thanks Alison

Call (02) 9874 6912

If you would like to enquire about any of the items you see on this site, or have any further questions about hiring or purchasing a product, please don’t hesitate to give us a call.

Or fill out our contact form


Monday - Friday         9am - 5pm

Saturday     9am - 2pm

Sunday   CLOSED

(For URGENT requests after hours, please leave a message on voicemail OR use the Online Contact Form)

We accept all Credit Cards & Direct EFT Bank Deposit and can email you a PayPal link.

Need equipment urgently?

Same day delivery available within Sydney.

Our Service Policy

At Jim Wallace Pharmacy, we're here to help you. We want to make sure you are matched with the most suitable product for your individual needs. Call us today and one of our friendly staff members will be happy to answer your questions, provide you with information and discuss your options. If it's after-hours, just fill in our online enquiry form and someone will be in touch with you within 24 hours, or the next business day.

Pick up your product

You can call in at our ERMINGTON store in the centre of Sydney where there's plenty of off road PARKING. Everything on our site is kept in-store, we don't believe in advertising something if we don't have it.

Arrange Delivery

If you'd prefer, our courier can DELIVER to your door within Sydney Metro area on weekdays within 4 hours of booking with us (cut-off for same day 1pm). Courier charges vary based on suburb, country and interstate areas are available by quotation.

After Sales Service

All of our products are covered by a 12 MONTH WARRANTY. If there is a fault, we can also arrange repairs and spare parts.